How do I know that what you are selling is not a scam and I will get my order?

Online business is built on trust.However, if you anxious on the delivery, we suggest you use Paypal to pay as priority, Paypal will protect our both side, and if unfortunately you didn't got the parcel finally becuase of force majeure, you could request a refund from Paypal.

How can I track my order?

After the goods are sent we will email you the tracking number, you can track your order on below link:


How long is shipping after I order the items?

  • Economic way takes 10-20 days.
  • Expedited way(DHL,UPS,Fedex) takes 6-12 days.

    Is the prices included shipping cost? How much is shipping?

    Not included, the shipping cost will show out at the check-out page.Generally the economic way is $5 and expedited way is $50. It depends on your location and how many items you buy.

    Refund policy

    We have 15-day return policy, which means you have 15 days after receiving your item to request a return.
    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
    To start a return, you can contact us at shop@cra-machinery.com. If your return is accepted, we’ll send you a return shipping label and return address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Damages and issues

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items

    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
    Unfortunately, we cannot accept returns on sale items or gift cards.


    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.